Shipping policy

Shipping Policy

We are committed to delivering your order with speed and reliability.

Order Processing

All orders are processed within 24–48 hours after confirmation.
Orders are shipped only after verification.

Delivery Time

Estimated delivery time:

  • 1–3 business days for major cities
  • 2–5 business days for other مناطق

Delivery times may vary depending on location and courier conditions.

Shipping Method

All orders are shipped via trusted courier partners across Morocco.
Payment is made upon delivery (Cash on Delivery – COD).

Shipping Fees

Shipping fees are calculated at checkout or communicated during order confirmation.

Order Confirmation

Our team may contact you to confirm your order before shipping.
Unconfirmed orders may be canceled.

Delays

While we aim to deliver on time, delays may occur due to external factors beyond our control.

Refused Orders

If a customer refuses the order upon delivery without valid reason, we reserve the right to limit future orders.