Shipping policy
Shipping Policy
We are committed to delivering your order with speed and reliability.
Order Processing
All orders are processed within 24–48 hours after confirmation.
Orders are shipped only after verification.
Delivery Time
Estimated delivery time:
- 1–3 business days for major cities
- 2–5 business days for other مناطق
Delivery times may vary depending on location and courier conditions.
Shipping Method
All orders are shipped via trusted courier partners across Morocco.
Payment is made upon delivery (Cash on Delivery – COD).
Shipping Fees
Shipping fees are calculated at checkout or communicated during order confirmation.
Order Confirmation
Our team may contact you to confirm your order before shipping.
Unconfirmed orders may be canceled.
Delays
While we aim to deliver on time, delays may occur due to external factors beyond our control.
Refused Orders
If a customer refuses the order upon delivery without valid reason, we reserve the right to limit future orders.